Broadband help

TicuB123 · ‎30-10-2023

The broadband don't work

Karl-TalkTalk · ‎31-10-2023

Hi

Can you also tell me what router you have, do you have EERO devices or are you using the wifi HUB or the WIFI HUB 2 - the one with the green phone port on the back ?

Thanks

Karl.

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Karl-TalkTalk · ‎31-10-2023

Hi

can you give a little more info, are you connected using Wifi or wired ?

Are any lights showing on the ONT. (The first box on the wall)

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

TicuB123 · ‎30-10-2023

Not serious compani

Michelle-TalkTalk · ‎30-10-2023

Morning,

I'm sorry to hear this.

Can you please update your community profile to include your

TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

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Broadband help

Issue fiber