Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Joined via door to door need to leave

LauraFrench
First Timer
Private Message

on ‎15-10-2022 07:56 PM

Message 4 of 4

A door to door salesman came to  our door and took some of our details, received an email that implies we're changing provider when we are not. Need a direct way to contact to end this,

Thank you

Labels:
0 Likes
3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎25-10-2022 09:45 AM

Message 1 of 4

Hi @LauraFrench

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.

 

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎15-10-2022 08:27 PM

Message 2 of 4

Otherwise:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎15-10-2022 08:22 PM

Message 3 of 4

Who did you receive the email from? If it is your current provider, get back to them and tell them you do not want to go ahead. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes
© TalkTalk 2026