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Broadband help

For queries about your TalkTalk broadband service.

Kernel Panic

rhyswyn
Popular Poster
Private Message
Message 3 of 3

I am running the DG8041W and experience intermittent resets. There seems to be no pattern to the drop-outs. Inspection of the log file shows:

 

1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER

 

The router is running firmware v.1.05t

 

Thank you in advance for your assistance.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
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Message 1 of 3

Hi rhyswyn

 

Apologies for this.

 

I've made a change to the firmware, please can you retest and let us know how the connection compares.

 

Thanks

 

Debbie

Skynet_TX
Community Star
Private Message
Message 2 of 3

Hi @rhyswyn,

 

This is a known issue with firmware 1.05t, the staff here will be able to push firmware 1.06t to your router, that should resolve the problem.

 

They will hopefully be able to respond to this topic tomorrow to help.