on 03-06-2021 06:05 PM
Had a BT engineer out to fix a line issue and he told me my line isnt from the cabinet which is literally 100 yds away, and in fact is from one about quarter mile away. I asked if speed would improve if i was in other cabinet and he said it should as it will be more fibre and less copper. Do you think it is worth raising with talk talk to get my line changed? Otherwise thinking I could bargain that with BT if i said i would move to them. Not that i can find a chat or email contact anywhere for talk talk, which is another annoyance
on 03-06-2021 06:24 PM
Your line will be bundled with many other lines and go to a phone cabinet (PCP)
That phone cabinet will then be linked by tie cable to a particular fibre cabinet that serves all those lines.
Neither Openreach or TT will be able to unbundle your line and run it to another set of cabinets.