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Broadband help

For queries about your TalkTalk broadband service.

Loss of connection to PC

JGrif51
Newbie
Private Message TalkTalk
Message 2 of 2

Our full fibre broadband connection to 2 iPads and 2 iPhones is fully functioning.  The problem we have is the connection to a PC which does not seem to be able to locate our wifi network. When searching for networks others (password locked) appear but not ours. We did not discover this for quite a while until we realised we’d not received replies to emails as the emails hadn’t been sent. The timing of this problem coincides with having Full Fibre 150 data only installed by TalkTalk.  We have had conversations and attempts at a solution with engineers at TalkTalk but the problem persists 

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1 REPLY 1

nambuso-TT
Support Team
Staff
Private Message
Message 1 of 2

Hello @JGrif51. I am unable locate the account associated with your active full fibre service. Could you please update your details in your profile? Thanks

 

 

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