Lost connection

[Przemo]

Hi there,

for the last couple of weeks I have been losing my broadband connection, is going on and off all the time.. I needed 30 min just to be able to get into my community account to make this post, this is frustrating... could somebody look into this matter for me , please?

It looks like connection is lost for 10-15 seconds and they is back for a minute and lost again....

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

 
• TalkTalk Telephone number



 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

[ferguson]

Which make/model/firmware version is your router? What are the lights on the front doing when this happens?