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Broadband help

For queries about your TalkTalk broadband service.

Low upload speed over the past few days.

Gizmo1981
Whizz Kid
Private Message TalkTalk
Message 4 of 4

2 days ago I was having an average of 8mbps upload speed and today I've got a measly 2mbps which for me is not enough for me to do what I usually would be doing ( livestreaming ) 

 

I'd like this resolved asap ideally,  I've tried rebooting the router as this sometimes resolves issues like this but on this occasion it didn't fix anything.

Playing GT5 on the Nurburgring Nordschleife with my Chrome Enzo Ferrari 😉
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3 REPLIES 3

Message 1 of 4

Hi Gizmo1981,

 

Line test is passing and current upstream sync speed is 8.6Mbps, have you noticed a speed improvement this morning?

Chris

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Message 2 of 4

Yeah it's quite possible it could be the drop-cable again.

 

It's whenever the windy/rainy weather comes so I'd go as far as to say there's noise on the line much like the last time when it was replaced so it's hitting my speeds quite significantly.

 

Currently sat at 42 down but the up is at 2.5,  whereas last night when it was calmer weather it was at 8mbps so I'm definitely leaning toward drop cable issues again.

Playing GT5 on the Nurburgring Nordschleife with my Chrome Enzo Ferrari 😉
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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @Gizmo1981 sounds like the drop wire playing up again? Your post has been escalated but you won't hear till Monday at the earliest. 

I don't work here and all my opinions are my own.
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