Mixed messages. Is a broadband engineer coming or not?

[samdar]

I've recieved multiple emails / messages telling me I do not need an engineer to visit to install my broadband. I've also recieved multiple emails / messages intertwined with the others telling me the engineer is due to arrive on the 15th.

Which is it?

[Arne-TalkTalk · Accepted solution]

An engineer will need to go out to activate the service at the exchange, if there are any issues that they detect upon activation then they will need to go to the property. 

[samdar]

@Arne-TalkTalk 

[samdar]

I have updated my profile thank you.

[Arne-TalkTalk]

Hi @samdar

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards