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Broadband help

For queries about your TalkTalk broadband service.

My Account - Impossibility to log in for technical issue

gianpaoloscaiano
First Timer
Private Message

on ‎28-01-2022 11:48 AM

Message 3 of 3

Good Morning,

I am trying to log in in My Account, but unfortunately are 3 days that I am receiving this message:

"Sorry due to technical issues we can't log you right now. Please try again later." 

Picture attached in pdf

 

can you kindly help?

 

Thanks in advance  

Gianpaolo Scaiano
Labels:
2 REPLIES 2

gianpaoloscaiano
First Timer
Private Message
In response to Gliwmaeden2

on ‎30-01-2022 06:11 PM

Message 1 of 3

Thank you for your message. I called the TT landline and they were able to assist. 

Thanks

Gianpaolo Scaiano

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-01-2022 07:26 AM

Message 2 of 3

From time to time there are problems with My Account, @gianpaoloscaiano.

 

Staff will not be back on here before Monday. Report the issue via Chat or phone meanwhile:

 

03451 720088 (free from your TT landline)

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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