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Broadband help

For queries about your TalkTalk broadband service.

My internets down

Antoine33
Newbie
Private Message TalkTalk
Message 6 of 6

Constant flashing red light on router turned off multiple times been like this for two days no internet connection 

Atirant
0 Likes
5 REPLIES 5

Message 1 of 6

Hi Antoine33,

 

Openreach have now cleared and closed the fault, is everything OK at your end?

Chris

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Message 2 of 6

Hi @Antoine33 

 

This fault is still with Openreach, there are no additional updates at the moment.

 

We will continue to monitor for further updates.

 

Thanks

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Message 3 of 6

Hi @Antoine33 

 

Thank you.

 

The line test has detected a potential line fault so I have escalated this straight over to Openreach to be investigated by a line engineer.

 

I will check on this later this afternoon for additional updates from Openreach.

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Message 4 of 6

Amended profile 

Atirant

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi @Antoine33 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

0 Likes