NHS Connection Issues - Checkpoint VPN

[Znidz]

Hello

I work from home for NHS Southern Health.
Today I have just started to have an issue where I keep disconnecting from my organisations VPN.
I've attached a screenshot of the router log below. 

I have had random disconnections occur for a good while (maybe 6 months) but I'd always assumed it was down to my organisation. 

Anyway, here is a screenshot.
Thanks

[Chris-TalkTalk]

That's great news Znidz, thanks for letting me know 🙂

Chris

[Znidz]

OK well here's the log. Doesn't look like those errors are happening now!
Might be a bit early to declare victory but it's looking good.
Thanks very much, you've been great.

 

[Chris-TalkTalk]

OK, I'll start the update now, please don't switch off your router

Chris

[Znidz]

ok thats great, go for it!

[Chris-TalkTalk]

OK, is it OK to update your firmware now, it can take up to 20 minutes

Chris

[Znidz]

Yes please!
Sorry if I posted this twice.

[Chris-TalkTalk]

We could try a different router firmware version, would you like to give this a try?

Chris

[Znidz]

Sorry, I should've mentioned that!
Yes, everything is fine on my personal PC (connected via ethernet) and various WiFi devices.
It's just the work laptop that getting the issue.

Thanks

[Chris-TalkTalk]

Hi Znidz,

I'm sorry to hear that you're experiencing problems with your VPN. Is it just the VPN that's affected, does everything seem to be OK on devices not connected to the VPN

Chris