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Broadband help

For queries about your TalkTalk broadband service.

NS and I

Junem9
First Timer
Private Message TalkTalk

on ‎09-08-2024 03:50 PM

Message 4 of 4

Since I've become a TalkTalk user ( previously with Shell), I am unable to access the NS and I site on line. Customer service at NS and I suggests that my browser is out of date. It is 6 years old. Can I get a replacement from you ?

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎12-08-2024 06:49 AM

Message 1 of 4

Morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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fr8ys
Community Star
Private Message TalkTalk

on ‎09-08-2024 03:55 PM

Message 2 of 4

Oh, and by the way, moving from Shell to TalkTalk is not the issue, Shell used TalkTalk infrastructure and the only change is that TalkTalk now bill you for your service.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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fr8ys
Community Star
Private Message TalkTalk

on ‎09-08-2024 03:54 PM

Message 3 of 4

Browser's are not supplied by TalkTalk.

 

Which is your current browser?

 

You can download browsers by searching for them.

 

Popular ones include

Google Chrome

Edge

Firefox

 

Try one of these.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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