Broadband help

Junem9 · ‎09-08-2024

Since I've become a TalkTalk user ( previously with Shell), I am unable to access the NS and I site on line. Customer service at NS and I suggests that my browser is out of date. It is 6 years old. Can I get a replacement from you ?

Anonymous · ‎12-08-2024

Morning,

How are you getting on?

Thanks

Michelle

fr8ys · ‎09-08-2024

Oh, and by the way, moving from Shell to TalkTalk is not the issue, Shell used TalkTalk infrastructure and the only change is that TalkTalk now bill you for your service.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · ‎09-08-2024

Browser's are not supplied by TalkTalk.

Which is your current browser?

You can download browsers by searching for them.

Popular ones include

Google Chrome

Edge

Firefox

Try one of these.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.