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Broadband help

For queries about your TalkTalk broadband service.

Network not working for a week now

123gilbert#£@
First Timer
Private Message TalkTalk
Message 3 of 3

Please help me my network is not working for a week now

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

123gilbert#£@, staff will reply after the weekend. 

 

Make sure that you have completed your community forum profile details for staff to quickly identify your account. 

 

Go via your avatar; settings; drop down menu. Add your Talktalk phone number or account number in Personal Information. Scroll down further to find the button to SAVE CHANGES. 

 

@Johnc5if you need support, please return to the message board and click on start a topic to begin your own thread, if you have not already done so. Staff only respond to the original poster in order to avoid confusion in the replies. 

Gliwmaeden2, a fellow customer.
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Johnc5
Team Player
Private Message TalkTalk
Message 2 of 3

My internet went down yesterday for about 4 hours then keeps coming on for a short time then dropping out again. Same today. I wonder if there's a known problem

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