We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Splashtop business blocked

andyrhi
Conversation Starter
Private Message TalkTalk

13 hours ago

Message 4 of 4

Hi,

 

My company uses splashtop business for remote working.

You seem to have blocked it on our router.

Can you unblock urgently please?

I've had to ask for this before and it was done easily.

Can you do it again please, I need to be able to access it.

I can access it if I use my phone without WiFi, but not with WiFi so I think it's pretty clear that talktalk blocked it again yesterday.

 

Thanks

 

Andy

Labels:
0 Likes
3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to andyrhi

10 hours ago

Message 1 of 4

Glad to hear you've got a solution, @andyrhi.

Gliwmaeden2, a fellow customer.
0 Likes

andyrhi
Conversation Starter
Private Message TalkTalk
In response to Gliwmaeden2

11 hours ago

Message 2 of 4

Hi, thanks 🙂

Sadly the people we deal with in China don't care that much about Christmas!

Fixed it anyway, changed DNS servers and turned router off fir half an hour. 

Bloody talktalk with their homesafe...

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

11 hours ago

Message 3 of 4

@andyrhi, there won't be staff on here before Friday - hopefully your company is allowing you off Xmas Day and Boxing Day too.... as sadly this can't be sorted for now via the forum. 

 

You could try technical support on 03451 720088 or Chat as they are open over the holidays. See Christmas hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Gliwmaeden2, a fellow customer.
0 Likes
© TalkTalk 2024