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For queries about your TalkTalk broadband service.

Splashtop business blocked

andyrhi
Conversation Starter
Private Message TalkTalk

on ‎25-12-2024 08:47 AM

Message 4 of 4

Hi,

 

My company uses splashtop business for remote working.

You seem to have blocked it on our router.

Can you unblock urgently please?

I've had to ask for this before and it was done easily.

Can you do it again please, I need to be able to access it.

I can access it if I use my phone without WiFi, but not with WiFi so I think it's pretty clear that talktalk blocked it again yesterday.

 

Thanks

 

Andy

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3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to andyrhi

on ‎25-12-2024 11:18 AM

Message 1 of 4

Glad to hear you've got a solution, @andyrhi.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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andyrhi
Conversation Starter
Private Message TalkTalk
In response to Gliwmaeden2

on ‎25-12-2024 10:36 AM

Message 2 of 4

Hi, thanks 🙂

Sadly the people we deal with in China don't care that much about Christmas!

Fixed it anyway, changed DNS servers and turned router off fir half an hour. 

Bloody talktalk with their homesafe...

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎25-12-2024 09:54 AM

Message 3 of 4

@andyrhi, there won't be staff on here before Friday - hopefully your company is allowing you off Xmas Day and Boxing Day too.... as sadly this can't be sorted for now via the forum. 

 

You could try technical support on 03451 720088 or Chat as they are open over the holidays. See Christmas hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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