Network not working for a week now

[123gilbert#£@]

Please help me my network is not working for a week now

[Chris-TalkTalk]

Hi 123gilbert#£@,

How are you getting on, do you still need assistance?

Chris

[Chris-TalkTalk]

Hi Johnc,

If you still need assistance can you please start your own thread as Gliwmaeden2 has advised

Chris

[Chris-TalkTalk]

Hi 123gilbert#£@,

Can you please add your home telephone number or account number to your community profile and let us know when you've done this and we'll be happy to help

Chris

[Gliwmaeden2]

123gilbert#£@, staff will reply after the weekend. 

Make sure that you have completed your community forum profile details for staff to quickly identify your account. 

Go via your avatar; settings; drop down menu. Add your Talktalk phone number or account number in Personal Information. Scroll down further to find the button to SAVE CHANGES. 

@Johnc5, if you need support, please return to the message board and click on start a topic to begin your own thread, if you have not already done so. Staff only respond to the original poster in order to avoid confusion in the replies. 

[Johnc5]

My internet went down yesterday for about 4 hours then keeps coming on for a short time then dropping out again. Same today. I wonder if there's a known problem