New Router Delivered

[watteau]

Hello,

I've just had a new router delivered via Yodel.

The first I knew about this was their email saying my order will be delivered today.

I have had no message from TalkTalk (via email etc.) about a new router, and am not sure if this is a scam, i.e. someone has ordered this router, and planned to intercept the delivery.

Please advise.

Thanks.

[Chris-TalkTalk]

Hi watteau,

I think it's unlikely to be a scam but I've sent you a PM to confirm some details so that we can look into this for you

Chris