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Broadband help

For queries about your TalkTalk broadband service.

New contract cancellation.

SteveAnniss
First Timer
Private Message TalkTalk

on ‎18-10-2024 02:30 PM - last edited on ‎18-10-2024 02:31 PM by

Private Message TalkTalk

Message 2 of 2

I entered into a new contract on 16/10/2024 but now wish to exercise my 7 day cooling off period because your customer service and repairs services are disgraceful. I have been in the queue for your chat service for over 2 hours and when my internet connection failed on the 16/10/2024, I was given a date for an engineer visit almost 2 weeks in the future.  REMOVED PERSONAL INFORMATION.

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk

on ‎18-10-2024 02:38 PM

Message 1 of 2

If you want to cancel you can't do it by posting here, you need to call 0345 172 0088 and specify "cancel" when prompted. 

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