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Broadband help

For queries about your TalkTalk broadband service.

New router required

mattjreid
Popular Poster
Private Message
Message 4 of 4

Please send me a new router.

 

My current model is at least 8 years old, and its speed is variable - sometimes less than 1 Mbps.

 

I usually have to reboot it once a day.

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3 REPLIES 3

Message 1 of 4

Hi mattjreid

 

Thanks for updating your Community Profile.

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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Message 2 of 4

Please check again - I've updated my details.

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi mattjreid

 

Please can you update your Community Profile to include your name and TalkTalk landline number, I can then send you a replacement router.

 

Thanks

 

Debbie

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