New router

[Loudkitten]

There is no point to keep insisting that I connect the router you sent if i am leaving on 21st Dec The router might as well be kept as new and returned

[Debbie-TalkTalk]

Hi Loudkitten

Thanks for letting us know.

Debbie

[Loudkitten]

Ok at another post office I managed to find a cashier who was more enthusiastic about their work and the faint blurred barcode has been read and the router returned

[Loudkitten]

Queued  for ages at local post office (W H Smith's) only to be told by the cashier that the label you stick on the returns bag was "invalid" I will try again at a larger post office next Thursday if I am told it's "invalid" again I will require another label. Its a pain i never asked for this router

[Chris-TalkTalk]

Hi Loudkitten,

I've ordered a returns bag, it should be with you within a couple of days

Chris

[Loudkitten]

I have no bag just emails letters saying I should connect it instantly 

Thanks

[Debbie-TalkTalk]

Hi Loudkitten

Have you received a router returns bag?

Thanks

[Divsec]

Hi  @Loudkitten you are quite  right, but if you would like any assistance please add your landline number to your community profile, please don't post personal details here