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Broadband help

For queries about your TalkTalk broadband service.

No Service

Service-Victim
First Timer
Private Message TalkTalk

on ‎12-05-2024 11:38 AM

Message 3 of 3

No internet service and no telephone line operating. Unable to call customer service as Sunday, and there is no online chat, despite TAlkTalk claiming Online Chat available on Sunday. Totally helpless not knowing what to do. 

 

Kindly help, anyone. 

 

Regards 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎13-05-2024 07:26 AM

Message 1 of 3

Hi,

 

If you still need assistance can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎12-05-2024 12:54 PM

Message 2 of 3

There is live Chat. 

 

Try another browser  / disable ad blockers / allow pop ups, @Service-Victim.

 

Answer the initial bot questions and you will be put through to a real person. 

 

Staff are not back on here before Monday. 

Gliwmaeden2, a fellow customer.
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