No connection to company Vpn

[Lowt-76]

Hi I am currently trying to work from home but I can not connect to my company's VPN, My company's IT department have checked and they think the error is with my router. Can someone please help with this?

[Debbie-TalkTalk]

Hi Lowt-76

I've made a change to your router firmware, please can you retest?

Thanks

Debbie

[ferguson]

Wait until the team are back online tomorrow, they will sort this out then. 

[Lowt-76]

Hi 

Have you had any luck resolving the issue?

Thanks

[Lowt-76]

Hi now updated, thanks

[Debbie-TalkTalk]

Hi Lowt-76

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks