No internet

[Massey71]

I have no Internet and am unable to log into my account to action anything as it says dye to technical issues you can't log in. Im in Cambridge is anyone else experiencing this and any advice on solving it would be great as I work from home and am unable to access Teams.

[kanya-TT]

Do you have any active monitoring for life threatening health reasons which is solely dependant upon your TalkTalk Broadband or Telephone line?

For example a care alarm, lifeline, health pendant or fall detector.

Kanya

[Massey71]

I am at home!

[kanya-TT]

Okay, we will now run checks for you. We just need to establish if you home at the moment. 

Kanya

[Massey71]

Around 10pm last night. I've tried all the actions, unplugging etc.

[Gliwmaeden2]

I'm on the Cherry Hinton (Coleridge Rd) exchange on ADSL copper, @Massey71, and no problems so far today (touchwood).

Maybe different if you are on Full Fibre?

[kanya-TT]

Hey there, @Massey71. I am so sorry to hear that. When did the internet isssue start?

Kanya