I reported a fault with my broadband on the 25th October and it is now 14th November. I have used the 0345 number to speak to an operative and have tested the router may times. Each time the operative promises they or a manager will call me back but they never do. Last time was last week and they promised paithfully that a manager would call me back "within 3 working days". Well I made sure that I was in for those 3 working days. That's right... no phone call.
What a huge waste of time and I am still none the wiser as to the status of the fault rectification. I am now getting reports that the quality of the land line is poor as well.
This is hopeless TalkTalk. When will someone tell what is going on. THe 0345 number today says that you have limited personell to answer the phone and I should go online. Err....
I am having to buy data from an outside company to have any connection at all at the moment.
Pensfield
