For queries about your TalkTalk broadband service.
on 03-12-2025 11:55 AM
I now have a collection of several pre-fibre TT routers, BT have postal returns service
I would phone or email TT but only contact is the useless robot chat? any suggestions?
on 03-12-2025 01:29 PM
Thank you for the support @Gliwmaeden2
on 03-12-2025 01:25 PM
@HARRYSMOG, it's always been possible just to ask on here for a prepaid returns label and bag, and they were usually included anyway in the box that your routers came in.
If not, it's not a big deal getting one sent out.
Details of the policy are here:
03-12-2025 12:27 PM - edited 03-12-2025 12:34 PM
Hi there @HARRYSMOG just to confirm how many routers do you have and did you receive them during contract period with TalkTalk?