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Old Router

Issy Singleton
First Timer
Message 3 of 3

I have a very old router which doesn't have the latest security, will TalkTalk provide an upgrade ?

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Issy Singleton

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.  

 

Thanks  

 

Debbie  

 

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Skynet_TX
Community Star
Message 2 of 3

Hi @Issy Singleton,

 

What model of router do you currently have ?

 

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

 

Don't post any personal details in this thread, just add them to your community profile (only you and the TalkTalk staff on this community can see your profile details).

 

Then they will hopefully be able to respond to this post tomorrow.

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