Order new router

[Cbrennan1]

I need a replacement router urgently as the hardware of mine has broken 

[Chris-TalkTalk]

Hi Cbrennan1,

Thanks for updating your profile, could you explain what the problem is with your router

Thanks

Chris

[Cbrennan1]

Please note that I do not have a talk talk landline, just broadband, so I have added my account number (as found on my bill) instead

[Cbrennan1]

I have added these details to my profile 

[Debbie-TalkTalk]

Hi @Cbrennan1 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie

[Gliwmaeden2]

The hardware rather than the software, @Cbrennan1?

What has happened to it physically?

For staff to identify your account please complete your community forum profile details. Go via your avatar; settings. Add your Talktalk phone number or account number in Personal Information. Scroll down to find the button to SAVE CHANGES.