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Broadband help

For queries about your TalkTalk broadband service.

PORT FORDWARDING

stressedout2022
First Timer
Private Message
Message 5 of 5

i have the huawei dg8041w router.

 

When i go to User Device Information and select my device and then click port mapping i get an error.

 

The requested URL was not found on this server.

 

i dont get it.

 

i need to open ports 22 and 443.

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4 REPLIES 4

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 5

That's a shame, I am sure TalkTalk would have swapped out your Huawei for the Sagemcom free of charge due to this firmware problem.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Message 2 of 5

Thanks Keith I later found this Information and as such I have purchased another router.

 

Hopefully be plain sailing now. 

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 5

Hi @stressedout2022 

 

@Anonymous has asked me to help with your port forwarding. Alas at the moment there are a few ports including those, that the current firmware blocks you from forwarding. I have requested that all of these ports be allowed in the next firmware version, but I don't know when that will be. If you want, you could ask Michelle if she would consider replacing your WiFi hub with the Sagemcom WiFi Hub (near enough identical specification) & which will allow you to do what you want.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Anonymous
Not applicable
Staff
Private Message
Message 4 of 5

Morning,

 

@KeithFrench - Would you be able to offer any assistance please?

 

Thanks 🙂