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Broadband help

For queries about your TalkTalk broadband service.

PORT FORDWARDING

stressedout2022
First Timer
Private Message
Message 5 of 5

i have the huawei dg8041w router.

 

When i go to User Device Information and select my device and then click port mapping i get an error.

 

The requested URL was not found on this server.

 

i dont get it.

 

i need to open ports 22 and 443.

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4 REPLIES 4

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 5

That's a shame, I am sure TalkTalk would have swapped out your Huawei for the Sagemcom free of charge due to this firmware problem.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 2 of 5

Thanks Keith I later found this Information and as such I have purchased another router.

 

Hopefully be plain sailing now. 

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 5

Hi @stressedout2022 

 

@Michelle-TalkTalk has asked me to help with your port forwarding. Alas at the moment there are a few ports including those, that the current firmware blocks you from forwarding. I have requested that all of these ports be allowed in the next firmware version, but I don't know when that will be. If you want, you could ask Michelle if she would consider replacing your WiFi hub with the Sagemcom WiFi Hub (near enough identical specification) & which will allow you to do what you want.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Morning,

 

@KeithFrench - Would you be able to offer any assistance please?

 

Thanks 🙂