For queries about your TalkTalk broadband service.
on 07-02-2022 09:53 PM
i have the huawei dg8041w router.
When i go to User Device Information and select my device and then click port mapping i get an error.
The requested URL was not found on this server.
i dont get it.
i need to open ports 22 and 443.
08-02-2022 04:35 PM - edited 08-02-2022 04:36 PM
That's a shame, I am sure TalkTalk would have swapped out your Huawei for the Sagemcom free of charge due to this firmware problem.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 08-02-2022 04:29 PM
Thanks Keith I later found this Information and as such I have purchased another router.
Hopefully be plain sailing now.
on 08-02-2022 11:30 AM
@Michelle-TalkTalk has asked me to help with your port forwarding. Alas at the moment there are a few ports including those, that the current firmware blocks you from forwarding. I have requested that all of these ports be allowed in the next firmware version, but I don't know when that will be. If you want, you could ask Michelle if she would consider replacing your WiFi hub with the Sagemcom WiFi Hub (near enough identical specification) & which will allow you to do what you want.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 08-02-2022 07:15 AM