For queries about your TalkTalk broadband service.
on 15-11-2023 09:01 AM
When i try to ping my ip address as shown as shown in the 'Internet Connectivity' admin web page all packets get lost. Why is that?
on 15-11-2023 10:49 AM
I have just proved that whilst NAT Loopback might have an impact if the firewall allowed PINGs, it is the firewall that is blocking this in the first instance.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 15-11-2023 10:44 AM
The private IP addresses are the ones on the device side of the router (default of the 192.168.1.0 network). You can't ping the router's WAN IP address because of two reasons:-
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
15-11-2023 10:34 AM - edited 15-11-2023 10:35 AM
I can ping the Gateway (92.30.64.1) but not the Public IP Address ( 92.30.75.195). Not sure what you mean by the private IP address: is it the IP address of the LAN (i.e. 192.168.1.1)?
on 15-11-2023 10:19 AM
Do you mean the IP address of your device, the router's private or public one?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?