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Broadband help

For queries about your TalkTalk broadband service.

Powerline adapter

Nuthatch
Popular Poster
Private Message TalkTalk

on ‎12-05-2024 11:39 AM

Message 25 of 25

Hi my talk talk powerline adapters appear to have developed a fault one has no lights anymore . Could I be eligible for a replacement set please as I bought from talk talk 

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24 REPLIES 24

Anonymous
Not applicable
Staff
Private Message
In response to Nuthatch

on ‎13-05-2024 09:41 AM

Message 21 of 25

Morning,

 

Thank you. Have you also tried all the steps in the below help guide?

 

Fix a problem with your Wireless Powerline Adapter... - TalkTalk Help & Support

 

Thanks

 

Michelle

 

Nuthatch
Popular Poster
Private Message TalkTalk

on ‎13-05-2024 09:38 AM

Message 22 of 25

Still have the problem one not lighting up no matter which socket I try it in

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Anonymous
Not applicable
Staff
Private Message

on ‎13-05-2024 07:43 AM

Message 23 of 25

Hello,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎12-05-2024 01:10 PM

Message 24 of 25

What happens if you try it in another electric socket?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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