Pptp vpn not working

[CMat123]

Hi,

My wife's pptp vpn isn't working. Her work IT have asked that the router firmware is updated (or downgraded?). Phone tech support don't seem to understand the issue. 

Could someone help?

Thanks

[Debbie-TalkTalk]

Hi CMat123

I'm so glad to hear this, thanks for letting us know 🙂

I have also sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie

[CMat123]

You absolute hero. Thank you!

Yeah all sorted now. 

[Debbie-TalkTalk]

Hi CMat123

Thank you 🙂

I've made a change to your firmware, please can you retest?

[CMat123]

Just updated, thank you so much!

[Debbie-TalkTalk]

Hi CMat123

Thanks for creating a new topic. Please can you add your name and TalkTalk landline number to your Community Profile, I can then check the router firmware.

Debbie