RECENTLY GETTING "SECURE CONNECTION FAILED" ON FORMS.GLE (GOOGLE FORMS) LINKS

[pizzayama]

Recently, I have been unable to access Google forms links.

For example,

https://forms.gle/WwKENyjSkLjbjD7x6

Errors vary across browsers and devices, and they have been detailed in this other post.

I am opening a new post because apparently that's the only way to get TalkTalk to fix this for everybody.

Reportedly, the problem lies in the HomeSafe/Scam Protection feature of TalkTalk's router.

There are a couple of known work-arounds:

• Disable HomeSafe/Scam Protection (as detailed in the post linked above)
• Bypass the TalkTalk router altogether. This can be done by using a different internet connection, for example:
  • by temporarily disabling WiFi on your phone, or
  • simply switching off the TalkTalk router and accessing the Google Forms link on your phone

[Michelle-TalkTalk]

Morning pizzayama,

I'm glad to hear this and thanks for confirming 🙂

Thanks

Michelle

[pizzayama]

It works now, thanks.

[Michelle-TalkTalk]

Hello again,

Would you mind retesting please and confirming if this is now working ok for you?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

Thank you. I've raised this over to our Network Engineers now and also advised that we've seen a few other reports of this. I will post back here as soon as I receive a response from the team.

Thanks

Michelle