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Broadband help

For queries about your TalkTalk broadband service.

ROUTER - FIRMWARE UPDATES NEEDED

atangvels
First Timer
Private Message
Message 2 of 2

I work for New Forest District Council. There is currently an issue where I am unable to connect to our security system (which allows me to work from home). Our IT department have identified that this is linked to the service provider TalkTalk who are actively blocking the ability for staff to work from home via a secure connection. I understand from previous experiences that my router needs firmware updates and to address it here in this post forum. I am currently using my mobile as a hotspot which isn't ideal as it drains my battery and data.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi atangvels

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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