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Random Engineer Appointment

tirathsingh
First Timer
Message 3 of 3

So I have received an email by TalkTalk saying that my Engineer Appointment has been changed to the 11th January 2022 but an engineer has already been here on the 7th January 2022. I don't know what to do as it is tomorrow and I have not made any appointments...

 

Cheers

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hello,

 

Can I just confirm, are you experiencing any issues with the connection/voice service?

 

Can you please update your community profile to include your:



     
  • TalkTalk Telephone number



  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

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Gliwmaeden2
Community Star
Message 2 of 3

There's nobody on here to help you overnight, @tirathsingh, from staff, but they are often on here first thing.

 

If you don't see a response before 9am, phone  or use Chat, as they open then.

 

Hope you get this muddle sorted out.

 

Phone 03451 720088

 

Chat: https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

Gliwmaeden2, a fellow customer.
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