Re issues raised reference no CMD228778

[chasg2013]

Could someone explain to me why a callback to me has been rearranged 7 times?

Given a large part of me raising a complaint has been the complete lack of support offered by TT and this issue which started February  23rd has resulted in the latest rearranged callback which has now been pushed back to the 28th March ( first it was 3rd March, then 7th,then 9th,14th,21st then finally 25th and now another text pushing it back to 28th. Surely this isn't standard practise?

C Gates

[Chris-TalkTalk]

Hi chasg2013,

I've replied to your PM. (to access your PM's just click on your avatar on the top right and then on the envelope icon)

Chris

[Chris-TalkTalk]

Hi chasg2013,

I'm sorry about this, had the phone been ringing for a while when you answered?

Chris

[chasg2013]

• At 13:45 I got a call from talktalk 0800 number , I answered but once again no one on the other end. An automatic call back to an empty desk I presume. New e mail informing me I would get another call on, would you believe it, 1 st April  between 12:00 and 14:00.
• I'm assuming it's an April  fools joke.

[Chris-TalkTalk]

Hi chasg2013,

I'm sorry about this, has anyone been in contact since your last post?

Chris