Renewing contract

[spike47]

Hi

I have a letter telling me my contract is due for renewal soon, and it gives 3 contracts to choose from, then it says head to my Account to see them , but there is nothing there has per screen shot !.

cheers

[Ste_Nix14]

Normally this information can be found within the 'Offers & Upgrades' section of 'My Account' especially when due for renewal 

[spike47]

Ah, ok then, liked TalkTalk

cheers

[Chris-TalkTalk]

Sorry, I don't think you'll be able to do it on line. I spoke to a colleague who know more about it than I do, he's confirmed that it's best to speak directly to the sales team. Apologies for any inconvenience.

Chris

[spike47]

Hi

Yes thanks, was trying to edit it, but couldn't , I would rather do it online, am at work can't use a phone !.

cheers

[Chris-TalkTalk]

Hi spike47,

Could you contact our sales team, they'll be able to help. I've removed the screen shots from your post as they contain personal information

Chris