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Broadband help

For queries about your TalkTalk broadband service.

Request to have WiFi Optimisation turned off

rcolmer
Chatterbox
Private Message

on ‎27-01-2022 04:08 PM

Message 2 of 2

Hi

 

We had an engineer visit yesterday and one of the things carried out was a factory reset of our hub. Since then, it looks like WiFi Optimisation is turned on again as the hub is not sticking to the channels I set.

 

Can Support please turn WiFi Optimisation off on our hub again?

 

Thanks.

 

Regards

Rachel

 

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎27-01-2022 04:38 PM

Message 1 of 2

Hi

 

Optimisation should now be off.

 

Thanks  

 

Karl.

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