Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Returning equipment

JesusJF
Team Player
Message 5 of 5

My contract finished the 4th of April but I still haven't received the bag to return the equipment. How long does it take to arrive? I have 42 days to return it, so I want to be sure I received the bag with enough time to return the equipment.

0 Likes
4 REPLIES 4

Message 1 of 5
0 Likes

JesusJF
Team Player
Message 2 of 5

Thank you very much to you both for your help.

Chris-TalkTalk
Support Team
Message 3 of 5

Hi JesusJF,

 

I've ordered a returns bag, it should be with you within a couple of working days


Chris

Skynet_TX
Community Star
Message 4 of 5

Hi @JesusJF,

 

The support team here should be able to look into this for you when they return tomorrow. If it looks like a bag has not been sent they should be able to arrange for one to be sent to you.