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Broadband help

For queries about your TalkTalk broadband service.

Returns pack request and confirmation

gladtobegoing
First Timer
Private Message TalkTalk
Message 4 of 4

I want to make absolutely sure you send me a returns pack for my router and confirm if you require anything else as I am leaving for another provider and have no confidence from experience this is being done without your confirmation

0 Likes
3 REPLIES 3

Message 1 of 4

Hi gladtobegoing

 

I have ordered the returns bag, please allow 72hrs for this to arrive.

 

Thanks

 

Debbie

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gladtobegoing
First Timer
Private Message TalkTalk
Message 2 of 4

As your request I have included all the relevent information within my profile

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Good morning,

 

Sure, no problem.

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle