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For queries about your TalkTalk broadband service.

Router Connection speeds Fluctuating Wildly

MalcolmS1
Newbie
Private Message TalkTalk
Message 3 of 3

My Talk Talk router has, for a while now, been fluctuating up and down on connection speed between around 2Mbps and 65Mbps when checked via wi-fi on my phone.

When checked on my computer the speed is pretty constant most of the time at around 74/75 Mbps. 

The router type is FAST 5384-3 T8

The wi-fi Hub version is SG4K100174 

My router is a good few years old, could this be a firmware problem, and if it is how, if there is one, do I go about getting one.

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2 REPLIES 2

MalcolmS1
Newbie
Private Message TalkTalk
Message 1 of 3

Community Profile updated as requested.

 

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Malcolm,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

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