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Broadband help

For queries about your TalkTalk broadband service.

Router Light Changed From White To Blue

Tinkerer
Chatterbox
Private Message
Message 4 of 4

I have the Fibre 65 service and my router has always displayed a white light. Today I lost the internet connection so I switched the router off, waited briefly, and switched it back on. This has restored the Internet connection but the router light is now blue. I can find no mention of a blue light in the help pages, is this indicative of a fault?

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3 REPLIES 3

Message 1 of 4
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Tinkerer
Chatterbox
Private Message
Message 2 of 4

Thank you Debbie, I thought it best to ask just in case. I shall now ignore it and relax.

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Tinkerer

 

I'm sorry to hear this.

 

The line tests are clear. I have heard other customers mention that the white light can often look blue but I don't think this is a fault.

 

Hope this helps.

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