For queries about your TalkTalk broadband service.
on 17-04-2023 12:40 PM
I have the Fibre 65 service and my router has always displayed a white light. Today I lost the internet connection so I switched the router off, waited briefly, and switched it back on. This has restored the Internet connection but the router light is now blue. I can find no mention of a blue light in the help pages, is this indicative of a fault?
on 17-04-2023 03:13 PM
OK thanks 🙂
Chris
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on 17-04-2023 02:59 PM
Thank you Debbie, I thought it best to ask just in case. I shall now ignore it and relax.
on 17-04-2023 12:46 PM
Hi Tinkerer
I'm sorry to hear this.
The line tests are clear. I have heard other customers mention that the white light can often look blue but I don't think this is a fault.
Hope this helps.