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Broadband help

For queries about your TalkTalk broadband service.

Router Optimisation

mjlew86
Team Player
Private Message

on ‎08-11-2021 01:05 PM

Message 4 of 4

It seems that the router optimisation has been switched back on on my router as it now states AUTO on the channel selection. This unfortunately ensures that it optimises itself to the same channel as next door's wifi, which decreases the download speed on my desktop to less than 2Megs. Whoever switched it on could you please switch it OFF again so that I can select a channel with no interference

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to mjlew86

on ‎09-11-2021 06:16 AM

Message 1 of 4

Hi mjlew86

 

I'm so glad to hear this, thanks for letting us know.

 

Debbie

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mjlew86
Team Player
Private Message

on ‎08-11-2021 03:28 PM

Message 2 of 4

At least 6 times faster!

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎08-11-2021 01:11 PM

Message 3 of 4

Hi mjlew86

 

Apologies for this.

 

I have switched this off, please let us know how the connection compares.

 

Thanks

 

Debbie

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