Router, after a storm.

[Gliwmaeden2]

Noticing more frequent disconnections since a violent storm in Cambridge on Thursday 4th April before 6am. People saw a fire ball hitting a tree, and it felt like a bomb.

It knocked out all my sockets, but basic power recovered with a flick of a switch in the fuse box.

This is just a heads up. I'll be coming and going for holidays and family visits, so will have the router off most of the time, for a while.

I'll then see whether it's recovered fully after a rest and report back. It will probably need keeping an eye on. Hope there's no other damage causing the disconnections....!

Fortunately the router has a surge-protected socket that it is plugged into. Many neighbours are talking about insurance claims for stuff getting damaged.

Will follow up on this thread if it continues to be a problem. 

[Gliwmaeden2]

Thanks, @Chris-TalkTalk, @Debbie-TalkTalk.

I've been back for a week and begun noticing little drop outs.

So far very short, but I will be giving a lesson online later this evening and will see if it's affecting the connection then.

This morning there were 2 drop outs, very brief, in quick succession within the past hour.

The dropouts I noticed earlier in the month were also in the morning. 

There was another one right now.

They are very short or up to c 30 seconds but could become a real nuisance for banking. 

Could you check what's been going on from your end?

[Chris-TalkTalk]

OK, no problem Gliwmaeden2, just let us know if you need any assistance

Chris

[Gliwmaeden2]

Back briefly this week, but best checking once I am in a more normal routine. I'll just revive the thread then if need be.

Just thought it was worth reporting at this stage so as to keep track of when it happened. 

[Debbie-TalkTalk]

Hi Gliwmaeden2

I'm sorry to hear this. This sounds very scary, hope your neighbours are ok too.

If you are experiencing any issues with the router or line please let me know and I will take a look at this for you.

Thanks

[KeithFrench]

Hi @Gliwmaeden2 

That must have been scary! From what you said, it does sound like you got off better than your neighbours. Don't forget if you have the cheaper surge protectors, they work, but only once. After that, they are nothing more than a normal extension lead or similar, so it is not obvious that they need replacing.