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20-04-2024 03:20 PM - edited 20-04-2024 03:30 PM
Talktalk router using a different deault ip address range, is allocating wrong ip addresses to guest network devices, and they cannot see the internet nor can I configure it through the web interface (Non-guest wifi internet access is working fine through it)
Says that online chat should be available but there are no chat links active which is really disappointing.
yesterday
Hi orange2,
I'm sorry that the guest feature isn't working, as Keith says this will be fixed in a later firmware update, apologies for any inconvenience
Chris
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yesterday
The whole point of this Community forum is that threads can be answered by anyone. I said that I supplied TalkTalk with a buglist that contains this bug. Therefore TalkTalk already know about this.
However, as you want it, I will ask them to comment on it. There can be no fix though, until the next firmware release later this year.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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Thursday
Thanks for confirming this. Its a shame talk talk are not taking any action or replying to this thread - very disappointing TalkTalk.
on 21-04-2024 01:18 PM
Hi @orange2
I have just checked the buglist that I sent to TalkTalk for firmware V174 and I had already reported this as a bug. There are two possibilities as to what you might see in this case:-
Either way there is no internet access & neither can you access the GUI as that is on the 192.168.1.0 network (in my tests).
My testing today has been using the standard router IP address of 192.168.1.1/24 configured in the GUI.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 20-04-2024 05:54 PM
I'll do some testing & try and get back to you tomorrow.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 20-04-2024 04:44 PM
TalkTalk Wi-Fi Hub 2, SG4K, FAST5464
on 20-04-2024 04:20 PM
What make/model of router are you using?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?