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Broadband help

For queries about your TalkTalk broadband service.

Router configuration

Fergus1
First Timer
Private Message TalkTalk
Message 8 of 8

Router is configured to use WPA/WPA2(TKIP) which is not considered secure.  How to configure it to use WPA2(AES) or WPA3 security type

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7 REPLIES 7

Message 1 of 8

Thanks. I've ordered a replacement router, it should be with you within a couple of working days


Chris

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Message 2 of 8

Profile updated

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Message 3 of 8

Hi Fergus1,

 

Can you update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then arrange to send a replacement router. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 8

That router HG633 is too old. I will ask TalkTalk to replace it for you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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Message 5 of 8

Router detailsRouter details

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Hi Fergus1,

 

How are you getting on. If you still need assistance can you please answer Keith's question

 

Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 7 of 8

What make/model of router are you using?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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