For queries about your TalkTalk broadband service.
on 10-12-2024 11:11 AM
Router is configured to use WPA/WPA2(TKIP) which is not considered secure. How to configure it to use WPA2(AES) or WPA3 security type
on 11-12-2024 09:23 AM
Thanks. I've ordered a replacement router, it should be with you within a couple of working days
Chris
Chris, Community Team
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on 10-12-2024 05:52 PM
Profile updated
on 10-12-2024 03:44 PM
Hi Fergus1,
Can you update your community profile to include your:
We'll then arrange to send a replacement router. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 10-12-2024 03:28 PM
That router HG633 is too old. I will ask TalkTalk to replace it for you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-12-2024 03:27 PM
on 10-12-2024 02:47 PM
Hi Fergus1,
How are you getting on. If you still need assistance can you please answer Keith's question
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 10-12-2024 11:16 AM
What make/model of router are you using?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?